Responsible Gaming

Gambling should be an enjoyable form of entertainment, not a way to make money or manage financial difficulties. Parimatch Casino supports safer gambling and encourages every player to stay in control of their choices, time and spending.

Don't Miss These

The One Armed Pirate

netgame

Lamp of Wishes

amigo

Wolf's Moon Fortune

beterlive

Lobby

onefivefive

Phoenix Rising

kagaming

Treasures of Fire: Scatter Pays

playson

Gamble for entertainment

Responsible gaming starts with treating gambling as entertainment rather than as a source of income. Games are based on chance, and there is no guaranteed strategy, system or pattern that can ensure a win. Previous results do not determine future outcomes, and a losing session does not mean that a win is due.

Page contents

Only gamble with money you can afford to lose after covering your normal living costs and financial commitments. Set a personal budget before you begin and avoid changing that budget during a session. Your gambling budget should never include money needed for rent, bills, food, education, loan repayments or other essential expenses.

Practical ways to stay in control

Decide how much time and money you are comfortable spending before you play.
Keep gambling separate from everyday household spending.
Take regular breaks and avoid playing for longer than planned.
Do not chase losses by increasing stakes or continuing after your budget is used.
Avoid gambling when you are upset, tired, stressed or under the influence of alcohol or other substances.
Do not borrow money, use credit intended for essential expenses or sell possessions to fund gambling.
Never view gambling as a guaranteed way to pay bills or improve your financial position.
Keep your account details private and do not allow another person to gamble using your account.

A simple record of your deposits, withdrawals, time spent playing and results can help you understand your habits. Looking at this information regularly may make it easier to identify changes before they become a concern.

Recognising when gambling may be a problem

Gambling can become difficult to manage for some people. Risk can increase gradually, so it is useful to pay attention to your behaviour and to comments from people you trust. You do not need to wait until a serious problem develops before taking a break or asking for help.

Possible warning signs

Spending more time or money gambling than you originally intended.
Thinking about gambling frequently during work, study, family time or sleep.
Trying to win back losses by gambling more often or using larger amounts.
Feeling restless, irritable or anxious when you try to reduce or stop gambling.
Hiding gambling activity, deposits, losses or account information from people close to you.
Borrowing money, missing payments or using essential funds for gambling.
Neglecting work, study, health, relationships or other responsibilities.
Gambling to escape stress, loneliness, sadness, anger or other difficult feelings.
Continuing to gamble despite repeated problems or promises to stop.
Feeling guilt, shame or distress after gambling, but returning to play soon afterwards.

One sign does not automatically mean that you have a gambling disorder, but several signs together deserve attention. Consider speaking with a trusted person or a qualified support service. An honest conversation can help you review what is happening without judgement and decide what step is right for you.

Check in with yourself

Ask yourself whether gambling is affecting your money, relationships, mood, sleep, work or study. Consider whether you are comfortable telling someone close to you how much you gamble. If the answer to any of these questions causes concern, stop playing for the moment and seek support before gambling again.

Safer gambling tools and account controls

Depending on the services available to you, account controls may help you set boundaries before you play. These controls are intended to support your decisions, but they should not replace personal responsibility or professional advice. Read the relevant information carefully and choose settings that reflect an amount of time and money you can genuinely afford.

Controls to consider

Deposit limits, which can restrict the amount added to an account over a selected period.
Loss or spending limits, where available, to help manage the amount used for gambling.
Wagering limits that can reduce the amount placed on games.
Time reminders or session limits to encourage regular breaks.
Reality checks that show how long you have been playing or how much activity has taken place.
Cooling-off periods that suspend access for a temporary period.
Temporary account restrictions when you need time away from gambling.
Self-exclusion, which can prevent access for a longer period where this option is offered.

Limits work best when they are set before gambling begins. If a limit has been reached, do not try to work around it by opening another account, using another person’s account or asking someone else to deposit for you. Account duplication and the use of another person’s payment method may breach applicable terms and can make it harder to maintain control.

If you want to take a break, review the account options available through the website or contact customer support using the available online channels. If you request a longer restriction or account closure because gambling is causing concern, explain that clearly. You may also wish to block gambling websites or applications on your devices and ask your bank or financial provider whether gambling transaction controls are available.

Age and account responsibility

You must meet the applicable legal age requirement before using gambling services in Australia. Do not allow children or other underage people to access your account or device while you are logged in. Use strong account security, keep passwords confidential and log out after each session, particularly when other people can access your computer or mobile device.

Taking a break and finding support

Taking a break is a positive step, whether you want a short pause or believe you should stop gambling altogether. Stop depositing and playing, remove saved payment details where possible, and avoid situations that encourage you to gamble. Tell someone you trust what you are doing so they can support you and help you stay accountable.

If gambling is affecting you

Stop gambling and do not try to recover losses.
Use any available cooling-off, restriction or self-exclusion option.
Review your recent gambling activity and identify the situations that led to it.
Speak openly with a trusted family member, friend or colleague.
Contact a qualified gambling support or counselling service in your state or territory.
Ask your financial institution whether it provides gambling payment controls or budgeting support.
Remove gambling applications, bookmarks and saved payment information from your devices.
Seek urgent professional help if gambling has contributed to severe distress, unsafe thoughts or immediate financial risk.

Support is available for people who gamble as well as for partners, family members and friends affected by someone else’s gambling. A support service can help you understand your options, create a plan, manage urges and address financial or relationship concerns. You do not have to deal with the issue alone, and asking for help is not a sign of failure.

Our approach

Parimatch Casino is committed to providing responsible gaming information and encouraging players to make informed choices. We may apply account checks, restrictions or other measures where required by applicable law, our terms or information that indicates a player may need assistance. These measures are designed to support safer play and may include asking for information about account use or directing a player towards a break.

Responsible gaming is a shared responsibility. We encourage you to use the tools available, follow your personal limits and contact support if you have questions about account controls or taking time away. If gambling is no longer enjoyable or is causing harm, the safest choice is to stop and seek independent help.