Parimatch Casino Terms & Conditions

These Terms & Conditions form an agreement between you and the operator of Parimatch Casino. They apply to your access to the website, your player account, casino games, payment services, promotional offers and other features made available through the website. Additional terms may apply to individual games, competitions, bonuses or campaigns. Where additional terms apply, they should be read together with these Terms & Conditions. If there is an inconsistency, the specific terms for the relevant service may apply to that service, subject to applicable law.

You must be at least 18 years old to use an online gambling service. You must also be legally permitted to access and use the services from your location. It is your responsibility to understand the laws that apply to you before registering or playing. Do not use the website if online gambling is unlawful where you are located, if you are under the legal minimum age, or if you are subject to a gambling restriction or exclusion that prevents you from using the service.

• You must provide accurate, current and complete information when registering and whenever your details change.
• You may only create and use an account for yourself, unless the operator expressly permits another arrangement.
• You must not use the service for unlawful activity, fraud, money laundering or any other improper purpose.
• You must not allow another person to access or use your account.
• You must comply with applicable Australian laws and any other laws that apply to your use of the service.
• You should review these Terms & Conditions regularly because they may be updated from time to time.

The website is intended for personal entertainment. It must not be used as a business, payment service, investment opportunity or source of guaranteed income. Gambling involves risk, and there is no guarantee that you will win, recover money spent or achieve a particular result. You should only gamble with money that you can afford to lose.

Deposits and withdrawals are subject to the payment methods, verification processes and instructions shown on the website. You should only use a payment method that belongs to you or that you are authorised to use. The operator may decline, reverse, hold or review a transaction where required for security, compliance, verification or technical reasons. Each transaction is subject to the conditions displayed when the transaction is made.

You should check all transaction information carefully before confirming a deposit or withdrawal. You must not deposit funds that you know, or reasonably suspect, are linked to unlawful activity. The operator may request additional information about a payment or the source of funds where this is required by its procedures or applicable obligations. You are responsible for any fees or charges applied by your bank, payment provider or other third party.

Games are governed by the rules and information displayed for the relevant game. You are responsible for reviewing those rules before playing. Results are determined by the applicable game system and, where relevant, randomised processes. Technical interruptions, communication failures, display errors or other faults may affect a game or transaction. If a material error occurs, the operator may take reasonable steps to correct the error, including voiding affected activity where permitted by law.

Promotions and bonuses

Promotions, bonuses, free plays, rewards and competitions may be offered from time to time. Each offer may have separate promotional terms covering eligibility, entry, expiry, wagering or playthrough requirements, eligible games, maximum values, withdrawal conditions and other restrictions. You should read the specific promotional terms before accepting or using an offer.

• A promotion may be available only to eligible accounts or selected players.
• Unless the promotional terms say otherwise, an offer may be used only once by a person, household, device or payment method.
• Promotional benefits may be removed if they were obtained through an error, misuse, multiple accounts, misleading information or a breach of the relevant terms.
• The operator may refuse, amend or withdraw an offer where it has a reasonable basis to do so, subject to applicable law.
• You should not assume that a promotion creates a guaranteed return or removes the normal risks of gambling.

Where a dispute concerns a game, transaction or promotional offer, the operator may review relevant records, account information and system data. Subject to applicable law, the operator’s records may be used when assessing the matter. Any review should be carried out fairly and consistently with the published rules.

The operator may suspend, restrict or close an account where it reasonably considers that you have breached these Terms & Conditions, provided inaccurate information, failed a verification process, used the service unlawfully, engaged in suspicious activity, misused a promotion, created multiple accounts or created a risk to the security or integrity of the service. Action may also be taken where required by law or by a competent authority.

If an account is suspended or closed, access to games, promotions, deposits or withdrawals may be affected while the matter is reviewed. The operator may retain relevant records and information for security, legal, regulatory or dispute-resolution purposes. Any balance or transaction will be handled in accordance with applicable law, these Terms & Conditions and the outcome of any required review.

Website availability and liability

The operator aims to keep the website available, secure and accurate, but uninterrupted access cannot be guaranteed. The website may be unavailable or limited because of maintenance, updates, technical faults, internet or telecommunications problems, third-party services, cyber incidents or circumstances outside the operator’s reasonable control. Information on the website may also be changed or corrected without prior notice.

To the extent permitted by law, the operator is not responsible for loss caused by your failure to protect account details, your misuse of the website, inaccurate information supplied by you, interruptions outside its reasonable control or use of an unauthorised payment method. Nothing in these Terms & Conditions excludes, restricts or modifies a right or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law.

Changes and governing terms

These Terms & Conditions may be amended to reflect changes to the website, services, security processes, legal obligations or operational requirements. Updated terms will be made available on the website, and a revised date may be shown where appropriate. You should review the current version before continuing to use the service. If you do not accept an update, you should stop using the website and arrange account closure through the available process.

If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A delay or failure to enforce a provision does not necessarily mean that the provision has been waived. These Terms & Conditions are intended to operate with applicable Australian laws and any mandatory rights or protections that apply to you.

Questions, complaints or requests about your account should be raised through the contact channels published on the Parimatch Casino website. Please provide enough information for the matter to be identified, but do not send passwords, full payment details or other sensitive information unless it is requested through a secure and authorised process.